Support

Email support@gainpublications.com with any question or problem.

Reporting a problem

It helps to include:

• your Windows version, and your graphics card;
• what you did, and what happened, with the exact message Song Spark showed.

Questions

"Make my song" is greyed out

Look at the note beside the button: it says why. Most often it's the graphics card. Song Spark needs an NVIDIA RTX card with 8 GB of memory or more and a driver from 525 on: see the requirements to check yours. If the note asks for a newer driver, get it from NVIDIA, then restart Song Spark. The note can also ask for lyrics: write some, or turn off Vocals.

Where are my songs?

In your Music folder, in Song Spark: one file for each song. To use another folder, go to Settings, Where your songs are saved. A song's Open folder button shows its file.

A song is too loud

Go to Settings, Are your songs too loud?, and choose A little quieter or Quieter. It applies to the songs you make after that.

How do I report AI content?

Go to Settings, Report AI content. It gives our email address: Open in email program starts an email to us, or Copy address copies it. Nothing is sent unless you send the email yourself.